Vendor Management and Oversight (advanced)

Learn to use industry best practice for Clinical Vendor Management and Oversight for clinical development

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28 - 30 Apr 2025

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On location

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19,900 DKK ex VAT

(app. 2,676 EUR ex VAT)



Module 2 

Are you compliant with the ICH GCP E6 Guideline R2 revisions on sponsors, Sites, Contract Research Organisations (CROs) and Vendors? And are you confident in your interaction and negotiation with these?

This is an advanced three day course that provides you with solid knowledge of industry best practices for clinical outsourcing management. It will also make you feel confident performing high-quality oversight of your selected Vendors, your CRO, and its subcontractors.

It also provides you with a thorough knowledge about how to comply with ICH GCP E6 Guideline R2. You also gain confidence in ensuring Oversight of any trial-related duties and functions carried out on your behalf, including those that are subcontracted to another party by the sponsor’s contracted CRO(s) and Vendor(s).

Among other things, you learn about negotiation techniques, different contractual and pricing models with CROs as well as how to foresee potentials misunderstandings and issues and how to resolve these.

All in all, this will enable you to improve relations with your CRO and Vendors and increase the likelihood of good results.

This course builds on the learning of our basic course in Vendor Management and Oversight.

Other course participants say

"It was a really good course with great speakers and comprehensive coverage of different topics."

Lea Rasmussen, Proposal Manager, Klifo A/S

"It was highly beneficial to hear things from both a vendor and sponsor perspective. Clearly, we can learn a lot from each other."

Line Lindgreen, Senior Contract Manager, Genmab A/S 


  • Clinical outsourcing management
  • Clinical vendor management
  • Vendor Oversight
  • Risk Based Quality Management (RBQM)
  • Investigator agreements


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Course leader & lecturers

  • Tina Harde
    Course leader
    Senior Outsourcing Manager
    Novo Nordisk A/S

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Is this course for you?

This is an extended course for employees in pharmaceutical, biotech, or medico companies whose responsibilities include working with a CRO. You work as e.g. Outsourcing Manager, Clinical Trial Manager, or Clinical Project Manager and want more in-depth knowledge of best practices and a competence boost in clinical outsourcing. You have completed the Basic module or have equivalent experience.

What you will learn

  1. Industry best practices for how to plan, qualify, and select a CRO for a clinical study.
  2. How to negotiate and align expectation with a CRO.
  3. To understand the financial and legal complexities of CRO and Site agreements.
  4. How to manage a CRO and perform Oversight, e.g. how to escalate and resolve issues.
  5. To understand ICH GCP E6 Guideline R2 revisions on sponsors, Sites, CROs, and Vendors.

What your company will get

  1. An employee who is confident in the outsourcing process and can select the right CRO for a study.
  2. An employee who knows how to align expectations and scope the outsourced activities correctly.
  3. An employee who can follow up on CRO deliverables and perform high quality oversight and risk management.
  4. An employee who can use the best negotiation technique as well as the best financial set-up and payment structure.
  5. An employee who can resolve issues and conflicts with CROs.
  6. An employee who understands the legal contract with CRO and Site.

Course calendar

Starting 28 Apr 2025
28 Apr 2025 9:00-16:00
Day 1
  • Risk Management
  • Vendor performance management
  • Vendor Relationship management
  • Vendor Oversight
29 Apr 2025 9:00-16:00
Day 2
  • The CRO Master Service Agreement and Site Agreements
  • GDPR and Compliance
  • Financial considerations and understanding required by a Vendor Manager
30 Apr 2025 9:00-16:00
Day 3
  • Financial consideration and understanding required by a Vendor Manager (continued)
  • Negotiation skills, tactics and strategies
  • Negotiation during a conflict
Practical information


Registration deadline
14 Apr 2025
Lersø Parkallé 101
2100 København Ø
28 - 30 Apr
Sometimes things change. This is the expected programme.

Course information


Prior to the course you get access to optional readings via your personal Atrium log-in. Please familiarise yourself with the readings before starting the course


You must have at least 1 year’s experience with CRO collaboration, interaction and/or negotiation, preferably in relation to outsourcing of clinical trials.

In order to gain the full benefits from the course, you should have knowledge equivalent to that acquired at our basic course in Vendor Management and Oversight.

Course leader

Tina Harde
Senior Outsourcing Manager
Novo Nordisk A/S

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Want to know more or need help?

Contact Client Manager Christina Spangsberg at +45 39 15 09 22

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