Diploma in Vendor Management and Oversight (module 2)

Obtain knowledge of best industry practices for Clinical Vendor Management and Oversight (module 2 of 2)

25. Apr 2022

3 days course


17,350 DKK ex VAT
(app. 2,333 EUR ex VAT)



Are you compliant with the ICH GCP E6 Guideline R2 revisions on sponsors, Sites, Contract Research Organisations (CROs) and Vendors? And are you confident in your interaction and negotiation with these?

This Diploma course consists of two modules that together provide you with solid knowledge of best industry practices for clinical outsourcing management as well as ensures that you feel confident performing high-quality Oversight of your selected Vendors, your CRO and its subcontractors.

It also provides you with a thorough knowledge about how you comply with ICH GCP E6 Guideline R2. You also gain confidence in ensuring Oversight of any trial-related duties and functions carried out on your behalf, including those that are subcontracted to another party by the sponsor’s contracted CRO(s) and Vendor(s).

Among other things, you learn about negotiation techniques, different contractual and pricing models with CROs as well as how to foresee potentials misunderstandings and issues and how to resolve these.

All in all, this will enable you to improve relations with CRO and Vendors and increase the possibility of better results.


  • Clinical Outsourcing Management
  • Clinical Vendor Management
  • Vendor Oversight
  • Conflict Management
  • Clinical Trials
  • Risk Management
  • Risk Based Quality Management (RBQM)
  • Negotiation Techniques
  • Financial Negotiation
  • Legal Contracts
  • Corporate Social Responsibility (CSR)
  • HCP Transparency
  • Compliance
  • Vendor Governance
  • Investigator Agreements

Hi! Do you need help choosing the right course?

We are ready to help you at +45 39 27 60 60 or contact@atriumcph.com

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The Diploma is right for you if your responsibilities include working, interacting and/or negotiating with a CRO. You have at least 1 year’s experience as Outsourcing Manager, Clinical Trial Manager or equivalent and are looking for a more in-depth understanding of best practices and skill sets in clinical outsourcing to increase your competencies.

You may also work as Clinical Project Manager and have several years of experience, but still look for increased confidence in overseeing your vendors.

What you will learn

Industry best practices for how to:

  1. Plan, qualify and select a CRO for a clinical study
  2. Negotiate and align expectations with a CRO
  3. Better understand the financial and legal complexities of CRO and Site Agreements
  4. How to perform CRO Oversight
  5. How to manage a CRO, e.g. how to escalate and resolve issues
  6. Understand ICH GCP E6 guideline R2 revisions on sponsors, Sites, CROs and Vendors

What your company will get

An employee who feels confident in:

  1. The outsourcing process including how to select the right CRO for a study
  2. Aligning expectations and scoping the outsourced activities correctly
  3. Following up on CRO deliverables, including how to perform high quality Oversight and risk management
  4. Understanding and using the best negotiation technique as well as the best financial set-up and payment structure
  5. Resolving issues and conflicts with CROs
  6. The contents of the legal contract with CRO and Site

Course calendar

Starting 25. Apr 2022
25. Apr 2022 8:30-17:00


  • Risk Management
  • Vendor performance management
  • Vendor Relationship management
  • Vendor Oversight
26. Apr 2022 8:30-17:00


  • The CRO Master Service Agreement and Site Agreements
  • GDPR and Compliance
  • Financial considerations and understanding required by a Vendor Manager
27. Apr 2022 8:30-16:30


  • Financial consideration and understanding required by a Vendor Manager (continued)
  • Negotiation skills, tactics and strategies
  • Negotiation during a conflict
Practical information

Related exams

20. May 2022 9:00-12:00
Go to exam page


Registration deadline
12. Apr 2022
Lersø Parkallé 101
2100 København Ø
Sometimes things change. This is the expected programme.

Course information


Prior to the course you get access to mandatory and optional readings via your personal Atrium log-in.

Please familiarise yourself with the mandatory readings before starting the course; it is also part of the curriculum for examination.


You must have at least 1 year’s experience with CRO collaboration, interaction and/or negotiation, preferably in relation to outsourcing of clinical trials.

You must also have completed module 1 of this diploma programme.


An exam is held, usually 4-6 weeks after completion of this module 2.

The exam is conducted online, and you can therefore take the exam in your own home.

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WANT TO KNOW MORE or need help?

Contact Client Manager Christina Spangsberg at +45 39 15 09 22

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